Delivery Policy
Efficient Order Processing and Dispatch
At VapeSale24.com, our top priority is to process and dispatch your orders swiftly. With warehouses located in China, the USA, and Europe, we ensure that your order is shipped from the warehouse where the items are currently available, depending on the brand and quantity. This approach helps us provide faster and more efficient delivery for our customers.
Dispatch Details
We aim to dispatch orders placed before 3 pm on the same day (Monday to Friday). Occasionally, we may require an additional day for processing. The delivery timeframe is calculated from the moment your order is dispatched. On average, shipping time for orders to be delivered is 4-8 business days, depending on your location and selected shipping method.
Shipping Options
At checkout, you'll be presented with the available shipping options for your order. You can choose the most cost-effective or preferred method from the provided options. Please note that, at this time, we are not offering free shipping.
Courier Services
We partner with various third-party couriers to deliver your orders based on the size, weight, and destination of each package. These couriers include China Mail, DHL, UPS, and other trusted carriers. In rare instances of delays or lost packages, please contact us immediately for assistance in resolving any delivery issues.
Delivery Times and Commitment
Our goal is to deliver all orders within the estimated delivery period of 4-8 business days. If unforeseen delays occur, we will promptly inform you to keep you updated on your order status.
Customs Clearance Fees
Depending on your country and the total value of your order, you may be responsible for customs clearance fees. Please be aware of your local import regulations, as these fees are the responsibility of the customer.